Posts Tagged Telstra dealers Melbourne

Did You Know Telstra Launched a Super Fast HD Mobile Download Speed in Late February?

Did You Know Telstra Launched a Super Fast HD Mobile Download Speed in Late February?

As you may or may not be aware, but near the start of 2017, Telstra tested and launched the world’s first mobile network that is able to download HD movies and TV shows in a matter of seconds. Say what? Did anyone else miss the memo on this? It seems many of us did.

Testing Phase

Before we get too ahead of ourselves on the matter and make our readers think this service will be available to everyone, it is important to understand that prior to February, theses network capabilities were only tested and shown to be reliable but not necessarily ready for an extremely high volume of users quite yet. While the news of this release was exciting at the time, it was only made available to part of Telstra’s network in selected cities. The rest of Australia will have to wait for the time being.

Telstra, together with Netgear, Ericsson, Qualcomm, successfully tested their LTE mobile capabilities and speed and announced in late January that the service was going to be released to Australian consumers at the end of February, 2017. The question is, did you know you that could now download your favorite TV show in a matter of seconds?

Like many, you’re probably wondering exactly how fast the mobile download speeds are. To illustrate, a one-hour long TV show can be downloaded in less than seconds. Incredibly fast, right? How about having the ability to download a 3GB HD movie in 3 minutes? Telstra began allowing customers access up to 1Gpbs of download speeds and up to 150Mbps of upload speeds over Telstra’s 4G network.

As a comparison, prior to offering these insanely fast speeds, the network only offered a maximum of 100Mbps, which at the time, was at about 10 percent of the network’s capabilities. One of the major reasons it has taken some time to be able to offer these high speeds was largely due to reliability. The capabilities were there but the network needed further testing in order to ensure it was reliable before making promises the network would not be able to deliver to consumers on a consistent basis.

Naturally, media and other industry members were impressed with what Telstra could do and looked forward to the release into Australia’s telco market.

How to Access Fast Download Speeds

Many people may be wondering if they can access their favorite TV show or movie to their handheld device using these high download speeds on their mobile network, and unfortunately not at the moment as this is basically for home use, for the time being anyway. Sine LTE stands for “Long Term Evolution”, the company and the industry does expect to see these capabilities being offered to mobile devices at a later time, but we are not quite there yet.

So, how and where can consumers take advantage of such fast download speeds? Through the use of a Nighthawk M1 device that used one SIM card that has the ability to connect to more than one 4G band. The device is pocket-sized and can connect up to 20 devices to the internet all at the same time. Basically, from wherever Telstra’s network can be accessed, users will be able to access the internet and enjoy super fast download speeds across multiple devices (up to 20 at the same time).

For $360 in upfront costs or through a range of plans, you and the entire family can connect your devices and enjoy unprecedented download speeds. Each family member can now enjoy their favorite TV shows or movies without having to fight over the remove or argue about what to watch.

The Ultimate Goal

One of the main reasons Telstra developed, improved, tested, and launched this service was largely due to the fact that the telco firm wanted to help prepare consumers for what will come in the near future of telco capabilities.

For example, the Telstra’s device management director released the following statement in reference to this, “It’s going help people further embrace a new breed of mobile applications and experiences including immersive virtual reality, connected cloud computing and rich entertainment, and it brings us one step closer to introducing 5G in Australia.”

The downside to all of this is (and was) the real-world experience was definitely going to operate much slower for a variety of reasons.

The Network Today

Fast forward to today (7-8 months after release), the 4G trend has definitely caught the attention of the industry with all other providers in Australia on board—Vodafone being the last to jump on the bandwagon.

The 4G network has been respectively packaged and sold as the 4GX or 4G Plus network and the latest smartphone releases were created with these capabilities in mind so they are ready and fully compatible for when the 4G network expands into more rural locations since a high percentage of smartphone users will have already made the switch to one of the latest releases.

Not much else has changed in terms of service coverage over the past few months as coverage areas are still quite limited and users must be in a designated 4GX coverage area in order to access the services. However, there is still more progress expected to be made in the coming months and years as the demand for faster download and upload speeds will only continue to increase and those not living within major city limits have been chomping at the the bit in order to have access to this service.

The great news for those in the Queensland is that the service is widely available, however, Telstra cannot guarantee that every single area or building will have anything outside or normal network services. Visiting one of the Telstra shops in Melbourne and the surrounding areas to inquire about the available services in your area will help consumers understand what they have access in their coverage area.

Conclusion

It is clear that the release of the 4GX/Plus network changed the market and has it prepared consumers for what will come next. With this in mind, it is also evident that telco in general still isn’t operating at the level industry leaders have hyped up consumers for. Time will only tell where the future of 4G and 5G networks end up, in which case, those of us who are still operating on 3G networks and capabilities will need to continue to remain patient as the more advanced network services we’re all waiting for eventually reach our areas, which is a telltale sign that companies are not ready for the network expansion just yet, but many hope that will soon change.

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Top 10 Smartphones of 2017

Top 10 Smartphones of 2017

It’s that time of year again, the smartphone market starts to see the latest models and smartphone versions hit the shelves, or at the very least, we will see them advertised in preparation for a new and upcoming launch. With new versions being released all the time coupled with the amount of different manufacturers, deciding on which phone to buy is not always easy.

The question often is; do I even need to buy the latest smartphone version? Not necessarily, but if you want to be able to use your smartphone model’s latest features, an upgrade is essential. We wanted to help you decide on which model and version to buy, which is why we put this guide together for you. Check out which smartphones Australians loved this year in 2017, along with their features below.

  1. iPhone 8 Plus

The iPhone 8 was released earlier this year and proved to be the smartphone of all smartphones. Why? It mainly won over Australians (and the world) due to its performance and unprecedented battery life. It also has a dual camera system that kind of outdid the Galaxy Note’s camera because of its low-light camera system. However, in the end, the iPhone 8 plus certainly is a larger phone with even better features compared to other models.

Features and Specs:

  • 5 inch screen
  • 2 storage options – 64GB or 256GB
  • Weighs 202 grams
  • Apple A11 Processor
  • Dual 12MP rear camera
  • 7MP front camera
  • Battery – 2,691mAh
  • 1980 X 1080 for screen resolution
  1. Samsung Galaxy S8

The Galaxy S8 was the “it” smartphone right up until iPhone released its eighth generation. In terms of battery life and performance, Samsung’s Galaxy 8 is still up there, but Apple 8 Plus still outdoes Samsung. Samsung has come out with incredible screens, excellent battery life, and powerful performance. Aussies loved this phone, up until Apple’s recent releases. Don’t get us wrong, It’s still a great smartphone, but still lacks where Apple’s iPhone 8 makes up for that lack.

Features and Specs:

  • 8inch screen size
  • One storage option: 64GB
  • 152 grams
  • Exynos 8895 Processor
  • 12MP on the rear cam
  • 8MP on the front cam
  • Battery – 3,000mAh
  • 2960 x 1440 for screen revolution
  1. Sony’s Xperia XZ Premium

Many of this year’s smartphones have impressed the market, and Sony is not an exception to this either. It sits in third position and for good reason. It has a few great features not offered on the bigger smartphone name brands, such as their 960 fps slow motion camera, amazing speed, incredible battery life, and its ability to resist water damage. In comparison to Apple and Samsung’s latest releases, it is a bit on the bulky side, but excellent performance can be found in this phone.

Features and Specs:

  • 5 inch screen
  • One storage option: 64GB
  • 195 grams
  • SnapDragon 835
  • 19MP rear cam
  • 13MP front cam
  • 3,230mAh battery
  • 3840 x 2160 screen resolution
  1. Galaxy Note 8

It’s not surprise to see Samsung on this list again, however, what is surprising is that it’s the Galaxy version. As many faithful Galaxy users know, the Note 7 was a complete disaster but the Galaxy Note 8 has made up for where the Galaxy Note 7 lacked. The Note 8 is a overall great device with some excellent power and excellent battery life, but there’s not much else to report on overall features of this phone, but it’s still a great phone.

Features and Specs:

  • 3 inch screen
  • One storage option: 64 GB
  • 195 grams
  • Octo-Core Exynos 8995
  • Dual 12MP rear cam
  • 8MP Front cam
  • 3,300mAh battery
  • 2960 x 1440 screen resolution
  1. The HTC U11

HTC was once quite popular and now it seems to have risen in popularity once again with the U11. The Galaxy S8 may top it, this phone provides users with similar performance, a unique design, and a much cheaper price tag, making it an economical choice for budget conscious Australians.

Features and Specs:

  • 5 inch screen
  • One storage option: 64GB
  • 169 grams
  • SnapDragon 835 processor
  • 16MP rear cam
  • 12MP front cam
  • 3,000mAh battery
  • 2560 x 1440 screen resolution
  1. iPhone 8

Apple’s iPhone 8 may not be the iPhone 8 Plus, but it’s pretty close. It has a lot of the same features, performance power, and functionality, but still doesn’t quite add up. What made this phone make it on our list was the fact that the the engineers managed to create a phone with less of battery capacity while somehow maintaining a powerful performance. No, it doesn’t have a dual cam, but it is still an overall impressive device.

Features and Specs:

  • 7 inch screen
  • Two storage options: 64GB or 256GB
  • 148 grams
  • Apple A11 Bionic
  • 12MP rear cam
  • 7MP front cam
  • 1,821mAh battery
  • 1334 x 750 screen resolution
  1. OnePlus 5

OnePlus 5 is a new brand that recently launched its phone in Australia for an impressive price of $599. What makes the price so impressive is that the phone is packed full of power, features, and performance to a budget-conscious Aussies who are looking for comparable performance and features without the big name price tag.

Features and Specs:

  • 5 inch screen
  • Two storage options: 64GB and 128GB
  • 153 grams
  • Qualcomm SnapDragon 835 processor
  • 16MP/20MP rear cam
  • 16MP front cam
  • 3,300mAh battery
  • 1920 x 1080 screen resolution
  1. Galaxy S8 Plus 

The plus version of the Samsung S8 is almost identical to the smaller version. The main differences are the screen size and the battery life. The extra longevity in the battery life is pretty amazing but that’s about all the plus variant really offers with a price tag few are willing to pay, which is why it’s near the bottom of our list. The screen size is also much larger making the S8 an overall better choice in terms of size, price, batter life, and performance, unless of course you prefer larger phones.

Features and Specs:

  • 2 inch screen
  • One storage option: 64GB
  • 173 grams
  • Octa-core Exynos 8895 processor
  • 12MP rear cam
  • 8MP front cam
  • 3,500mAh
  • 2960 x 1440 screen resolution
  1. Huawei P10

Huawei isn’t a brand that is going away anytime soon and this version comes with an impressive battery life considering its size with excellent performance and features. Consumers looking for a great phone without spending a fortune one one will love the Huawei P10 smartphone.

Features and Specs:

  • 1 inch screen
  • One storage option: 64GB
  • 145 grams
  • Kirin 960 octa-core processor
  • Dual 20/12MP rear cam
  • 8MP front cam
  • 3,200mAh battery
  • 1920 x 1080 screen resolution
  1. The LG G6

LG’s G6 model has an incredible 18:9 display and still has its dual camera from the G5 version. Both the camera and processor alone are worth investing in this phone model, but don’t forget about its water resistance and excellent battery life features either! All round, this is impressive smartphone.

Features and Specs:

  • 7 inch screen
  • One storage option: 32GB
  • 163 grams
  • Qualcomm SnapDragon 821
  • Dual 13MP rear cam
  • 5MP front cam
  • 3,300mAh battery
  • 1440 x 2880 screen resolution

If you want to take the time to check out the features of some of these smartphone models and versions, we encourage you to come into our Telstra shop in Melbourne to view our range of the latest and most popular smartphone models on the market today.

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How to Choose the Right Phone and Mobile Internet Plan

How to Choose the Right Phone and Mobile Internet Plan

Communication is the key to improving our relationships, running a business, and simply staying involved in the world. Choosing a smartphone or home phone that suits your communication style and needs is the first step to staying in touch. The next step is to select a mobile internet and phone plan that is best-suited to the type of communication you need, whether you prefer to text or make calls. There are different considerations to keep in mind when choosing a plan for small businesses, a busy household, and for your personal use. Think about the services you need, the cost, and what kind of features you will use on a regular basis. The most effective way to choose the right plan is to look for one that provides every feature you need without requiring you to pay for things you will not be using.

Home and Business Phones

Although many people grab their mobile when they want to make a call, there is still a significant need for landlines, and not just for when you want to locate your mobile phone by calling it from another number. Every home needs a regular phone for emergencies and if there are younger family members who need access to a phone but who do not yet own a mobile phone. Your business also relies on traditional phones for clarity of communication. Even though the reception from cell phones is often pretty clear, if a customer feels they are being called from an office rather than from someone riding a bus, the experience and sound are more professional. In addition, telemarketing is still an important way to reach new customers and talk to them about your brand or product. Every home and business can benefit from having a high-quality phone plan.

When looking at your options for a regular phone plan, think about how your phone is used and what kinds of calls are made frequently. Do you make many or few long distance or international calls? Do you use the phone heavily on weekends and evenings? Are your calls relatively long or short? Observe the phone usage of the entire family and decide on a plan that will give you deals on the kinds of calls you make the most frequently. Look at the rates per call and per minute. There is likely to be a significant difference in price between calls made to a regular phone and a cell phone. Some calls have a capped maximum amount, which will enable you to talk for hours if you wish while only paying a certain amount of money. However, in many cases, these caps are not available for international calls.

Mobile Plans

There are many different kinds of mobile plans available, so it is useful to do research and think about what kinds of features you need before making your decision. It is a good idea to monitor your mobile usage. Ask yourself how important speed is for accessing the internet. If you rely on your mobile for your work, it may be worth the investment to opt for a plan with high-speed internet, since this plan will literally pay off as you earn more money. On the other hand, speed may simply be a personal preference. Some people value fast internet more than others depending on how you feel about delays.

When you look at different plans available, you may see various prices with a list of features. Take the time to decide which is the best value for money related to your usage. Some plans will offer unlimited evening or weekend usage, advanced texting, and video messaging features. If you prefer audio to video and don’t feel you need unlimited weekends, you may want to opt for the cheaper plan instead of having these features available. On the other hand, if you value convenience and want to be able to calls, texts and video messages when you want to, you may want to invest in a plan that has a slightly higher price tag. In general, you are likely to get more value from higher priced plans, but this matters to you if you will actually depend on these services.

If you travel frequently or prefer to have access over a wide area, consider what kind of reach you want your mobile plan to have. Is it important to you to be able to make calls overseas or have connectivity over a large area? The kind of reach you need for your calls and use of your mobile device can help you decide what kind of plan to get.

Customer service is tremendously important to many mobile users and can make or break a good plan. When you ask questions of the company about their plans, think about the customer service you receive. Are your questions answered promptly and thoroughly? Are the representatives courteous and helpful? Is the service merely adequate, or do the representatives give you information that you have not heard before or let you know about plans that can save you money? Also, think about technical assistance. If your service is facing a problem, you want to get up and running as soon as possible. Make sure that technical assistance is available around the clock and that your service can be restored promptly if there is an interruption.

In addition to speed, access, and customer service, look at special features provided by the plan that make it unique. There may be member plans that provide you with discounts and additional services. As a subscriber to a specific plan, you may have access to discounts from local retailers or for items such as additional mobile devices and other products. Your plan might give you special access to entertainment, such as sports, films, and games. In addition, your network may provide anti-virus and anti-spam features for added security.

Bundle Plans

Bundle plans allow you to pay your bills for different services in one convenient place. You can combine broadband and phone service, for example, in one package. As with many other types of plans, the more diverse services that are offered, the greater the value. Not only can you enjoy the convenience of having multiple services delivered in one package, but can have the flexibility to choose from different combinations of services. The kind of bundle plan you choose depends on what your usage is like. If you live in a household in which children like to stream and download films endlessly on weekends and vacations, a bundle plan that addresses these needs while providing unlimited calls and data may be the best value for your family.

Bundle plans offer flexibility in your telecommunication use. You can access mobile phones affordably from your home phone, and have access to a large number of messages and texts as well as high-quality broadband. Look for plans that have special features such as 3-way chat for convenient communication. Bundle plans are also ideal for businesses or a household with members who use telecommunications differently.

Making the Most of Your Service

Once you have found the right service for your home or business, it is essential to make the most of it. If you are noticing that bills are higher than you expected, it may be because of excess usage rather than problems with the plan. Track your usage and make sure you are not going over the limit. Find out what the data allowance is and how it is measured. You may be surprised at how much you get charged when you exceed the limit. Check with your provider and find out the policies of charging when limits have been exceeded. You may find it useful to use an app that will calculate usage to help you keep tabs on usage and to avoid exceeding certain amounts.

Many people replace regular phone calls with texting and emails or avoid connecting to another Wifi and use their data instead. If this is the case, be prepared for data bills that are a bit on the high side. If you are comfortable with paying extra for the convenience of the internet and having your own data available, this may be an acceptable trade-off. However, you can save money by making calls rather than using the internet sometimes. Try connecting to another network now and again. However, it is important to make sure this network is secure and avoid taking chances on using a public network where others can see your private information. Hackers may gain access to your passwords by using unsecured networks, so use only networks that protect information.

Business Plans

If you run a small business, you know how valuable effective communication is to create a relationship with your customers. One of the things people value most when they choose to do business with a company is clear communication. Whether you are taking orders by text or your employees answer customer service questions by phone, your business needs to make the most of the technology available to make communication clear, helpful and effective. The type of plan you choose for your company depends on its size, the type of communication that is used the most often, your budget and other considerations.
When deciding on a data service plan for your business, it is important to consider the speed of data and the kind of the kind of features you need. For many companies, business can be seasonal. There can be certain times of the year when you do the bulk of your business, and other times that are relatively light. There are a number of business data plans that are flexible and can accommodate these changes. If your requirements are lighter at certain times of the year, you may be able to save money and adjust your plan during these periods.

Missed calls or unanswered texts can cost you customers, and that is why an effective business plan is important. Your company should provide fast internet to its employees, whether they are accessing the web through a tablet, smartphone or a laptop. Your employees may have different working styles, and it is a good idea to give them the options and flexibility they need. Some employees prefer making calls to texting, whereas others prefer phone communication. Your customers are likely to be as diverse in their communication preferences as your employees, so that is why it is important that you have all of your communication options covered in a comprehensive business plan.

You may have a business that involves communicating with employees on the go. This applies to a wide variety of businesses, whether you are a taxi dispatcher or a partner at a law firm. Relying on employees to have their own internet may seem cost effective at first glance, but it can be risky. You can lose business if communication suddenly fails with one of your employees who is out and about. In addition, you want to make sharing your company’s data convenient for staff members who are out of the office. Look for a data sharing plan that allows your employees to connect anywhere and share data with other employees. Create a company-wide data pool that allows anyone employed by the company to share data securely and effectively.

Bring your own device, known as BYOD, is a working style that is gaining in popularity. In the old days, employees would sit down to company-owned computers. With the widespread nature of mobile devices, it is more convenient to allow employees to bring their own devices to work and to connect to the same network. You can find a company that offers special plans for BYOD businesses and a low monthly rate. Make sure everyone in your company has access to the internet and company data with a BYOD plan.

Finding the Right Service

There are many phone and mobile service packages to choose from, so do research on the plans and evaluate your phone and internet use thoroughly before making a decision. Look for business plans that provide internet to your employees whether they bring their own devices or use company computers. For home use, analyze phone and internet use among all members of the household and think about what plan is best for everyone. Unlimited plans eliminate the need to constantly keep track of how many calls are made or how much data is being used. These unlimited plans may seem to carry a higher price tag, but they can represent significant value. You can also check out your local Telstra shops in Melbourne to compare plans and pricing.

 

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Most Common Android Problems And How To Fix Them

Most Common Android Problems And How To Fix Them

There’s no denying the fact that Android is a great operating system. But as great as it is, it’s not perfect. There are still multiple problems that you could face when running on Android. Luckily for you, though, not all these problems are unfixable. In fact, most of them can be fixed easily.

While there is no doubt that Android offers the most stability, reliability, and malware protection among any smartphone operating system, there are going to be times when you face problems.

But, Android is one of the leading smartphone OS’ in the world, and it would be a crime if you stayed away from one just because you were worried about problems. While there are tons of problems which you may face while using Android, there are also easy solutions on offer for each of the problems. We are going to take a look at a few of them here.

Before you get irritated and throw your Android device in the trash or head to the service center, there are a few things you could try on your own to fix most problems on your Android device. Who wants to go through the extra pain and effort of visiting a service center when you can fix it yourself, right? So give this article a read before you give up all hope and start thinking Android is the worst operating system in the world. It is not the end of the world yet, and hopefully, after reading this article, you will agree too.

There are just a few steps you need to follow in order to keep your smartphone in excellent running condition. Here are some of the problems you may face on your Android device along with easy fixes for each of them:

Google Play Store Crash

If your Google Play Store crashes once you launch it, you may just be dealing with a corrupt cache. Usually, a simple ‘clear cache’ will fix this problem. You can follow the below steps on most Android devices today:

– Go to settings > apps > the “all” tab
– Then find Google Play Store and select “wipe cache & data”
– Restart your phone, and you’re done.

If this doesn’t work then perhaps you should also consider wiping the cache for the below services:

– Google Play Services
– Google Services Framework

Don’t forget to restart your phone after both wipes.

Insufficient space

The Android OS allocates fixed storage space for each of its apps. Users are not able to expand this. So, you may just get this error even if your device shows that there is a ton of storage capacity remaining.

The easiest way of freeing up space on your device is by uninstalling the apps you don’t use. But, if you’re using music apps such as Spotify, you may find it difficult to locate exactly where they are being stored. The easiest way to free up space is with the help of a cleaner app like CCleaner. If you are trying to get a visual display of where all of your memory is being consumed, you could consider using DiskUsage. It will visually display all the locations and sizes of your files for easy viewing.

Not downloading apps

There are times when the Google Play store doesn’t let you install or download apps. There are a couple of very popular fixes for this problem. The first one involves wiping the cache for Google Play. The second is to simply erase its history.

Wiping the cache seems to be the best fix for this problem. Here’s how you do it:

– Go to settings > apps > the “all” tab
– Then find Google Play Store and select “wipe cache & data”
– Restart your phone, and you’re done.

You can also give the wiping history option a shot if you want:

– Go to the Play Store > Settings > Selection “Clear History”

Reinstalling Google Play Store

There is no way you are going to be able to uninstall the Google Play Store unless you have root access. This is not something a normal Android user will know about. So while most people think they’ve deleted Play Store, what they’ve actually done is just disabled it. There are many tutorials on the internet which can teach you how to enable it. A simple Google search will suffice here. Nonetheless, here are the steps:

– Go to Settings > Apps and then swipe right till you find the “disabled” tab.
– Find Google Play Store
– Click on “Reenable.”

Installing Google Play

If you get your hands on an imported tablet or smartphone, chances are it won’t have Google Play. Users will have to find an APK from third party sources if they want to install it on their devices. Before getting started, they will have to enable third party sources. Here’s how:

– Go to Settings > Security > Check the “Unknown Sources” box
– Once this is done, you will be able to install the store.

There are videos detailing this process on the internet as well. You can look at them if you want to make the process easier.

Older version of Play Store

Sometimes, the latest version of the Google Play Store might not work on your smartphone or tablet. In such cases, you could try installing older versions instead. You can find links for APK downloads of just about every major Play Store version on the internet. Just download one of them and use the above steps to install a compatible one instead.

Freeing up memory on Android

This is most probably RAM that you’re referring to. The Android OS works best when there are minimal applications installed. This is because there are some apps which run in the background even though you aren’t actually using them. The more the number of apps you have installed, the more the chances of some of them running in the background and eating up RAM. The easiest way of fixing this is by uninstalling all the apps you don’t use.

You shouldn’t consider using app killers as they can negatively impact the way many of your apps function. RAM boosters are just as bad. At first glance, they may seem like the most useful tool ever, but on closer inspection, you will notice that they’re actually harming your phone.

System UI unresponsive

Sometimes, the UI (User Interface) may stop working. If you can’t fix this issue with a simple restart, then you should try wiping the cache for the System UI. Here are the steps to get that done:

– Go to settings > apps > swipe to the “All” tab and choose “System UI”
– Wipe the cache.
– Restart your device.

Downloads aren’t working

There are times when downloads may just fail. Android has a dedicated download manager to take care of this, and sometimes its cache may get corrupted. In such cases, all you need to do is wipe it. Here’s how:

– Go to Settings > Apps > and then swipe to the “all” tab and choose “Download Manager.”
– Wipe the cache.
– Restart your device.

Can’t locate downloads

By default, Android stores all of your downloaded files in a folder labeled “Download.” In order to find this directory, the first thing you need to do is install one of the many file managers you find on the app store. Once you have installed one, go the “SD Card/Download” folder, and you should see a list of all the files you have downloaded till date.

Can’t play downloaded videos

You can start by trying to use the MX player or VLC player. They are capable of playing just about any file you can think of. Sometimes, videos which are in proprietary formats won’t play though. There isn’t a solution for such issues apart from installing the video player which supports the proprietary format.

Accidentally installed malware

You should never install cracked apps or games onto your Android device. In most cases, it will come with malware. But if your phone already has malware, all you need to do is uninstall the app it came with. If you aren’t sure which app it is that is wreaking havoc on your smartphone, try using a malware scanner. Lookout is one of the best Malware scanners out there and should easily be able to find the untrustworthy app. It is lightweight, free, and great at what it does.

Internet not working

One of the main causes of your mobile internet not working is having poorly configured APN settings. If you are using prepaid plans for internet access, chances are you will need to set up an APN before you can use mobile data. If the settings aren’t configured properly, you will need to set them manually. If you have signed up for an MVNO (Mobile Virtual Network Operator) which leases spectrum, you will have to configure the APN settings of your phone as well.

Can’t connect to WiFi

The chances are your router is to blame in this instance. There are a whole lot of problems that you could be facing with your WiFi router and the easiest solution at times is to simply restart your phone and your router. If this doesn’t work, troubleshooting the router is your best bet.

Breaking Android password

If you have set a password on your Android device and subsequently forgotten it, you are going to need to perform a factory reset using the bootloader. The bootloader is a preboot environment which lets you restore your operating system to the way it was when you got the phone. There are multiple tutorials on breaking Android passwords offered on the internet too, but you shouldn’t count on them.

The first thing you will have to do is get into the bootloader. The method will vary depending on the type of phone you use. For most phones, you can access it by powering the device down completely. Once you power off the device, hold down your volume down and power button to boot the device. Once you are inside the bootloader, you can easily factory reset the device.

Just remember not to try this if you have a custom ROM. It will render the device unbootable.

Android crashes on boot

If your phone isn’t booting, you can use “safe mode” to recover your device. Safe mode will let you disable all your startup apps, one of which will be the one crashing your phone. Once you have booted in safe mode, you can remove the app which is misbehaving. If you are not being able to start your phone, this is one way you may just be able to.

Android device doesn’t come on

The first thing you should do is try to take out the battery. If the battery cannot be removed, hold the power button down for 15 seconds. If this fails, plug the device into power and then hold it down for 15 seconds. If this fails as well, you will need to go to a service center.

There is only one way of turning your phone on, and that is with the power button. If that doesn’t work, you are fresh out of options.

Android doesn’t read microSD card

This happens on many occasions. Formatting the SD card is the easiest solution here. But, this solves only a part of the issue with SD cards. If you haven’t tried this solution yet, give it a shot:

– Go to settings > storage > choose “Format SD card.”
– Select “Format SD card” again from the list of options.

If this doesn’t work, you will have to connect the SD card with a card reader to recover your data. If your files can’t be read even after you connect it to a PC, you will need to use one of the data recovery software available today. There are many effective software available for free. Just pick up any one of them.

Can’t connect Android to Windows PC

There are a couple of ways in which Android devices can connect with a computer. ADB (Android Debug Bridge) is one of them, and the other is MTP (Media Transfer Protocol). ADB allows users to interact with the operating system of Android while MTP just lets you access specially designated storage directories. ADB causes the maximum amount of problems. But, it is quite useful when it comes to sending commands to the Android device from a PC. For beginners, there are many guides on the internet that will help them learn how to use ADB.

If nothing else is working and you have run out of ideas and suggestions, the last resort is to perform a factory reset. This is the Android equivalent of a nuclear option. Here’s how it’s done:

– Go to settings > “Backup & Reset”
– Choose reset from the bottom of this window

Conclusion

Android is supposed to be one of the most robust operating systems in the world right now. As compared to Windows, it is more or less immune to any sort of malicious software. Don’t misunderstand though as it still has a ton of malware for you to watch out for. It is also very easy to recover from almost any software fault as you would have noticed above.

All you really need to do is press a few buttons, and your problems will be solved. It doesn’t get easier than that, does it? So if you were wondering whether you should buy an Android phone or if you are facing trouble with your Android phone, the tips and suggestions provided here should satisfy any problems/doubts that you may have. However, if you still find yourself scratching your head, bring your phone to a Samsung Melbourne dealer near you.

 

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Telstra Mobile – The Premiere Mobile Solution for Melbourne

Telstra Mobile – The Premiere Mobile Solution for Melbourne

Telstra is one of the best providers of mobile services in Melbourne, with coverage of over 2.4 million square kilometers. While there is 4G coverage in major cities, Telstra also offers speeds that triple maximum download speeds on compatible devices.

While there have been a few outages that Telstra has bounced back from, the Telstra service provides a lightning fast, incredibly wide network that allows you to take advantage of all the smartphone technology available today.

Telstra Network

The Telstra network is vast, and while some networks struggle to reach all areas in Melbourne and other regions of Australia, Telstra has the ability to provide a network without interruptions. For many years, Telstra Mobile has been the choice of mobile services in Melbourne, and they boast amazing call quality and data speed.

Reviews and user tests have shown that Telstra’s large 4G network is one of the best options available to all of Australia, and the cost won’t bankrupt you, either – which is never a bad thing!

Let’s Talk About Call Quality and Voice Uses

Telstra’s voice network has been growing by leaps and bounds lately, and they aren’t showing signs of stopping anytime soon. They were one of the first mobile providers in Melbourne to adopt support for Voice over LTE when the iPhone 6s was released.

This means that phone calls are supported using the fast 4G network. This provides a few different benefits to Telstra users.

  1. Since calls are supported over the 4G network, this also means that you can use the 4G network for internet on a call.
  2. When you make a call, the number is connected nearly immediately. Not to mention the connection is noticeably better than most other mobile providers.

Telstra’s coverage is incredibly well known around the Melbourne area as the best provider in the city. With Australia known for its open roads and long stretches of nothingness that provide no coverage to most mobile carriers, Telstra won’t drop calls. This means that the concept of “out of range” is not something that Telstra users have to worry about.

If you choose Telstra as your mobile carrier, you also get the experience of visual voicemail and no charge – your messages are simply downloaded to your device – no calls into a mailbox needed.

Text Messages and Network

Since most of us don’t utilize our voice services as much as we do text capabilities, the capabilities that Telstra gives text users are great. Most of their contract and prepaid plans provide unlimited text messaging. For those of us that prefer the typed word to verbal communication, this is amazing news. If you don’t want to shell out the money for unlimited text with a prepaid account, you have other options that fit any budget.

Data Users Rejoice! You Won’t Have to Worry About Overage Charges Again

Telstra’s 4G mobile data service is amazing. There is no other way to state it. With the LTE Advanced network paired with the 4G, the network speeds are incredible. In many cases, the Telstra network is faster than most fibre networks, which is not an easy compliment to give a mobile network!

If you use your phone for videos, pictures, music, Netflix, you name it – you need to be on Telstra’s mobile network. The coverage is great, while 3G jumps in around areas that are more rural in nature, Telstra Melbourne is the best mobile data network around – and can even be used as home internet in a pinch.

Price, Contracts, and Legal Jargon

Since Telstra is a full-service mobile provider, there are many different options for all different customer needs. The amount of options that Telstra provides to their customers can be a little intimidating, which is why we’re going to lay out the details here.

Telstra dealers in Melbourne offer a large range of different options for connecting to the Telstra network. The great thing is there are contracts for those that want something long term, and for those that have commitment issues, Telstra offers pay as you go options.

Telstra also offers the ability to bring your own phone to the plan, which saves money in the long run.

Different Plans

As the largest mobile provider in Melbourne, Telstra has a huge range of plans to choose from – right around 30 in total! This is what the plans look like from a number perspective:

  • 19 prepaid plans
  • 3 no contract plans
  • 12 contract plans

With these options, there’s sure to be one that fits your needs. Let’s look at the prepaid plans first.

Prepaid Plans:

If you’re looking for a plan that provides no frills, tons of flexibility, and no contracts, then a Telstra prepaid option may be your best bet. They provide a wide range of options that are broken into different categories.

  • Prepaid Plus: Plans that offer the best value included with all options. This is one of Telstra’s best-prepaid plans, and one that is the most popular for different user types. A value-packed plan that gives you unlimited text and calls, with some major data options, international call credits, and a 28 day expiry period. This plan is great for people that want credit and data of a contracted plan, but without the monthly spend. There are different plan options that are $30, $40, and $50 per recharge.
  • Beyond Talk: Extremely low cost, but ability to text as much as you want. This plan comes with 1cent text messages to other Telstra users, as well as options that even offer unlimited texting. This plan is for those individuals that want to text friends and family every day, and don’t really need the call plan that others may want. You have five different choices in this category, and they range from $30 to $100.
  • Simplicity: A plan that gives you different expiry periods, with no contracts.
  • Long-Life: This plan has different variables that expire between 60 and 365 days, depending on your options.

We’re going to lump the Simplicity and Long-Life plans together – each of these plans works like traditional prepaid options. There are four recharge amounts, which give you the exact dollar amount you pay to use on calls, texts, and data.

The more money you spend, the longer the credit lasts before expiring – up to a maximum of 180 days.

Simplicity plans are great for those that don’t utilize their phone often, and don’t need to have a huge amount of data, while Long-Life plans provide the same light services of a Simplicity plan, but with a longer expiry period.

  1. Different data allowances with prices from $30 to $50 each 30-day recharge. Data plans roll over as unused data accumulates with each passing month.
  2. Text plans vary and can be added onto your pre-paid account. There are options for unlimited texting, or options for specific text amounts for those that want to limit the amount of text communication on each line.
  3. Voice calls are another option for flat rate charges. You can also decide to do a text/voice combo plan, and Telstra offers recharge options that can last for up to a year, depending on usage.

SIM Only No Contract Plans:

Telstra provides a plan with three different options that are easily utilized by any user. These plans range from $35, $50, to $70 per month, with more value added the higher the cost. To get unlimited calls, you have to jump to the $70 plan. However, the $35 and $50 plans also contain unlimited texts. However, reviews talk about the $70 plan as the best option for users that plan on contacting people overseas or using heavy data /texting.

Contract Plans:

Last, but not least, Telstra has contract plans to choose from if you’re looking for a long term commitment in a phone plan.

The contract plans that Telstra offers give a great bundled offer with data, text, calls, and even an optional phone. Telstra offers range from 12 to 24 months. You can bring your own phone (adding a SIM only deal), or shop for one of the Telstra’s plan that includes a phone in the monthly fee.

SIM-Only Contracts:

There are four different options for SIM-Only contracts.

  • $35 to $300 calls, unlimited text, and 500MB of data.
  • $50 – $1000 calls, unlimited text and 5GB of data.
  • $70 includes unlimited calls and texts, 10GB of data, and unlimited calls and texts to 10 different countries.

All of these plans are open to a 12 to 24-month contract.

The fourth plan is an online only Mx plan. This is the same as the $50 plan, with a $10 discount, however, your tech support comes from self-help options – there is no call center or in-store support for this plan, and it’s only an option for a 12-month contract.

Phone Included Contracts:

Here are the options for different contracts available with a 24-month contract, including a phone handset. You have to commit to the same phone for two years, and if you’re okay with keeping the same phone for that long these options are for you.

  • $55 – $550 – calls, unlimited texts, 1GB of data.
  • $75 – unlimited calls and texts, 3GB of data.
  • $95 – unlimited calls and texts, 10GB of data.
  • $135 – unlimited calls and texts, 20GB of data.
  • $195 – unlimited calls and texts, 30GB of data.

While these plans can cost an arm and a leg, the options that are provided are great for any budget. These plans can also include different special packages, which sets Telstra apart from competitors. We’ll go into more detail about the specials in a different section.

  1. If you have your own phone that you bring to the Telstra plan, you can sign up for a 12-month contract for a lower amount monthly. The data allowance will sustain even the most active of users, while calls (some plans provide unlimited calling) and texting are huge as well.
  2. Telstra users also get access to free Wi-Fi data from Telstra hotspots around the country.

Special Deals and Offers

Telstra provides customers with some great bundled deals and included options. These can include, but aren’t limited to, free access to Apple Music, or a free subscription to AFL and NRL streaming services. If it is the off season, and you’re a sports nut – don’t fear. You do get access to NRL test matches and the Auckland nines.

You don’t have to count on your specials to be sport-centric if you’re not into that. As stated above, Telstra offers subscriptions to Apple Music, and even Spotify as part of your bundled deal.

It’s best to look at the entire cost of the plan from monthly fees to special subscriptions when comparing and contrasting options of cost.

There are other options that keep popping up, so don’t forget to ask your Telstra dealer for the best offer possible.

If you are in the market for a brand new phone, Telstra has several different options from iPhones to Androids, and options are available with a two year contract. These contracts are geared so you pay for the phone over two years, and give you a huge data plan, tons of text messages, and call limits.

Comparison to Other Providers

While Telstra is the largest mobile provider in Melbourne, and the provider that keeps growing, are they really the best value for the packages they offer?

Prepaid Comparison

When it comes to options for prepaid mobile service, Telstra has saturated the market with different versions of their plans. With so many options, finding one that is suitable for your needs should be easy, but some consumers have found the options to be a little overwhelming. This is when calling a Telstra dealer can be extremely beneficial. The agent can walk you through your wants and needs, and recommend the best prepaid plan for your budget.

No Contract Plan Comparison

While Telstra isn’t overly giving with this option, there are a few different categories making it easy to compare each. The only thing that Telstra has over the competition in this arena is unlimited international calling on their $70 plan. For the most part, the other mobile providers can hold their own against Telstra’s non-contract plans.

Contract Plan Comparison

Here is where Telstra beats the competition hands down. With the option of 10GB of data for $70, this is a great deal against other mobile providers. There aren’t a lot of other things to stay about the contracted deals that Telstra provides, other than they will have an option, with or without a handset, that can fit your need and budget.

Conclusion

It’s easy to see why Telstra has surpassed so many other mobile providers in the Melbourne area as the number one provider for these services. With 20 plus plans in their arsenal, and options for every single scenario that users could want, Telstra mobile is a great option for anyone looking to purchase a new mobile network or make a switch to the fastest mobile network in Australia.

There are many different Telstra dealers in Melbourne, however, TelcoWorld is ready to answer all of your questions and get you set up on a personalized plan of your own. Get in touch with your premiere Telstra Melbourne dealer today!

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