Posts Tagged mobile phone repair

What Are the Most Common Reasons for an iPhone Screen to Break?

What Are the Most Common Reasons for an iPhone Screen to Break?

We all know that feeling that we get when we hear that gut-wrenching cracking noise coming from the direction of an iPhone. Oh, no! You’ve cracked the screen. We all know someone that has broken their iPhone screen – or maybe you’re the one who has done it. Sometimes this can be prevented, but other times, it just sort of happens.

Why does this happen? What are some of the most common reasons that people end up breaking their iPhone screens? Here’s a look at 4 of the main reasons that this could happen to your iPhone.

  • Dropping the iPhone. This is probably the most common story that you are going to hear when it comes to people breaking their screens. Even if you’re just dropping the phone on a soft surface, you may find that there are little cracks that happen throughout the screen. It’s that much worse when you drop it on a harder surface, mainly because the screen can completely shatter when you do that. Either of these outcomes will likely result in a complete screen replacement.
  • Putting Pressure on the iPhone. Do you put your phone in your back pocket? Have you ever accidentally stepped on your iPhone? While dropping the phone is definitely the most common way to break it, this comes in at a pretty close second. We can get really clumsy or forgetful with our phones, so you want to make sure that you always know where it is before you sit or move anywhere.
  • Time and Use. Sometimes, the standard wear and tear of using the device can take its toll on it as time goes on. If you start to notice that your screen is wearing down or cracking in certain spots, you may want to get it checked out. It’s never a bad thing to get a screen replacement, so consider getting that done before it completely falls apart on you.
  • No reason at all! Sometimes, the screen is faulty or just the right conditions make it so that the screen cracks for what seems to be no reason at all. And even if that’s the case, we can bring it in and fix it for you so that you can start using it again.

If your iPhone screen has broken for any of the above reasons, or you have another issue that you’re trying to take care of with your mobile device, please make sure that you come to so that we can start working on your device and help you to get all of the resources that you need to get your phone working as it should once again.

Posted in: News & Blog

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Getting a Voice Memo Off of an iPhone

Getting a Voice Memo Off of an iPhone

Getting a Voice Memo Off of an iPhone

We all know that thoughts come at the strangest times. At, we spend a lot of time putting together “to do” lists so that we can keep everyone organized. One of the best ways for you to keep your life in order is to go ahead and utilize the voice memos option on your iPhone. You can ask Siri to open it up and start speaking your thoughts out loud so that you can listen to them later.

But, what happens if you ever need to take those voice memos off of the phone and download them onto a computer? How would you even go about doing that in the first place? Is it difficult? Not at all! Here are the main ways that you can transfer any of your voice memos to pretty much any computer that you may want to transfer them to.

  • iTunes is always a great go-to if you’re looking to do anything with audio files. All you have to do is to go ahead and get a USB cable and connect the phone to the computer that you want to put your files onto. You can select the music option and then sync the file to your computer’s iTunes module. Or, you can take the file and drag it onto your desktop with this option as well.
  • “Share” functions. The easiest way for you to go ahead and get your voice memos off of your iPhone is to use AirDrop. AirDrop is one of the best things ever to happen to Apple devices. Not only does it allow you to get everything that you could ever need off of your phone, but it also does it with just a couple of button clicks. All you have to do is tap the icon for AirDrop on your computer and then it will take whatever it is that you want or need off of your device. It’s as easy as that!
  • You can always use DropBox if you want to make sure that multiple people are going to be able to listen to the memo, even if they don’t happen to have an Apple device. All you have to do is download the file into a format that can be sent through DropBox. You can get the DropBox app for your iPhone, drag the file into DropBox, and that’s it. You can access it from anywhere and you can share the code with those that you may want to have listen to it as well.

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Protecting Your Phone

Protecting Your Phone

Cell phones can store a lot of information. Most people have countless pictures, documents, e-mails, and other messages saved to their device, all of which they intend to keep private. Unfortunately, technology has become quite easy to hack. If you are looking for ways to ensure that your phone stays safe, follow these guidelines.

Set A Passcode

Smartphones now have the option to require a passcode before use. Anyone trying to look through the device, would first need to enter a pre-set series of numbers before gaining access. This is a very effective way to keep people out. It would be nearly impossible for someone to guess the correct sequence of random numbers that have been set in place.

Another option many phones are offering is fingerprint protection. This means that the only way to gain access is by scanning the cell phone owner’s thumbprint.

Both of these options are great and could save you a lot of stress in the long run. Your personal messages, photos, budget, any work-related information, and more could be easily exposed if the wrong person got ahold of your information.

If you are in Melbourne, any Telstra dealer can guide you through the process of setting up a password system on your personal device.

Beware of Wireless Connections

Many people love to take advantage of the free Wi-Fi most places have to offer. Unfortunately, those unprotected connections are the easiest for hackers to get into, allowing them access to your private information. Be cautious when you connect anywhere. Also, double check that your own personal connection is secure, and be sure to set up a password for it if you do not currently have one in place.

If you are unaware as to how you can do this, ask a professional at one of our Telstra shops in Melbourne to help you set this up.

Open E-Mails Cautiously

There are a lot of scams out there that originate in the form of an e-mail. If you receive a strange message and do not recognize the sender, it is best to leave it unopened and delete it from your inbox. If you have opened the e-mail already, avoid clicking any links and never give away any information.

Even e-mails from friends and seemingly legitimate companies should be opened with caution. A lot of scammers will hack an account and send e-mails as if they were that person. This means a note from your sister really could be a hacker trying to enter your server. Be alert and verify any e-mail that seems strange or off in any way.

Additionally, you should be wary of companies seeking to update information. It never hurts to call and check that an e-mail is legitimate before entering any of your personal information online.

If you lose your phone or discover that it was stolen, visit one of the many Telstra dealers Melbourne for assistance. Telco Word is happy to help, so visit us today!

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5 Common Misconceptions About Mobile Phone Repairs

Mobile Phone Repairs MelbourneThere is a tendency, with technology, to always have the newest, flashiest, most expensive gizmo or gadget, even if you don’t need it. Cell phones and tablets have become the newest status symbol, as we see celebrities pulling out iPhone’s the size of a small pizza out of their Coach purse or Armani suit.

While there’s no denying the exciting possibilities of the newest, most cutting-edge technology, most of us simply don’t need a new phone or mobile device every year.

It can be tempting to just ditch your phone or tablet, if it’s suffered a mishap. This isn’t your only option, however – fixing your cell phone or mobile device can be significantly cheaper than buying a brand new handset, not to mention being better for the environment, and saving you the headache and hassle of transferring your life to a brand new phone.

A lot more people would choose to repair their mobiles, if they knew how fast, cheap, and easy it is to fix a device.

Here’s 5 common misconceptions about mobile phone repair.

5 Common Misconceptions About Mobile Phone Repair

  1. Mobile Phone Repair Will Void Your Warranty: If you’re suffering from accidental damage, like a cracked screen or water damage, your warranty won’t cover the repair. Likewise, if your handset is over a year old, your warranty is already gone anyway. A salesperson might try and sell you a brand new device, but repair technicians only want to see you with phone in hand as quickly and painlessly as possible.
  2. It’s Too Expensive: Not true. Mobile phone repairs, in Melbourne and elsewhere, are much cheaper than buying a whole new phone. There are also repairs available at all price points, so anyone can afford to have a beautifully functioning device.
  3. It Can’t Be Fixed: We doubt that, severely. With over 10 years of experience as one of Melbourne’s leading mobile repair technicians, we’ve encountered nearly every malfunction in the operation manual, and fixed them all.
  4. “I Can Do It Myself”: While it’s true that there are nearly limitless resources for today’s DIY-er, mobile phones and devices are notoriously tricky to work on. Even getting it open can be a pain. Many repair kits and replacement parts are sub-standard, as well. When you go with a repair technician, your cell phone is repaired using original manufacturer parts, whenever possible.
  5. Cell phone repair shops aren’t certified: We are. TelcoWorld is certified to repair every major mobile phone and device.

So what are you waiting for? Let us return your mobile phone or device to like new, quickly and painlessly.

Posted in: Industry News, News & Blog

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TIP: Checking Tracks On A PCB For Mobile Phone Repair

Phone Repairs MelbourneHas some part of your phone simply quit working? Ear piece cutting out? Volume button not working?

Just follow the lines and check the tracks!


What Is Line-Checking?

‘Line-Checking’ is a phrase used in the mobile phone repair industry to check for broken tracks on the Printed Circuit Board, or PCB. Line-checking can also be called  ‘circuit-tracing’.

The premise is simple, but the reality is entirely something else. Line-checking is as simple as following one end of a line to another. It’s just that most PCBs have between 7 – 10 layers, and can’t be seen with the naked eye.

What Happens When The Lines Get Broken?

Broken lines are one of the most common reasons for malfunctioning parts. If a line gets broken, the part starts working. Line-checking is essential to determine if a part is malfunctioning, or if it’s just the connection.

How To Line-Check

Again, the premise is simple, but the reality is not. To troubleshoot your device, look up your problem on the internet, followed by the words ‘solution’ or ‘line diagram’. You’ll get lots of results, but pick through and find the best or easiest to understand.

You’ll need a multimeter to perform line-checking. Find your line, set the multimeter to continuous, and follow the line to its end. If the multimeter beeps, the line is fine, and you’ve got a defective part on your hands. No beep means your line is broken, and you’ve got to seek a new solution.

Sound complicated? It is and it isn’t. It all depends on how comfortable with electrical repair you are.
Need phone repairs in Melbourne? Our trained experts are standing by to fix your phone in 24 hours or less!

Need something simple, like screen repairs in Melbourne, or a head-to-toe overhaul? We do it all! All our repairs are done with original manufacturer parts and come with a 90-day warranty! Contact us today to find out more or schedule a repair!

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