The iPhone 5 may be just over a year old, but hardware and software problems already plague some users. Most recently, Apple launched an iPhone 5 replacement program in Canada and the U.S. on 26th April, 2014 to address an issue with the device’s sleep and wake buttons. David Nield’s article for Digital Trends sheds further light on the matter:
“Apple has determined that the sleep/wake button mechanism on a small percentage of iPhone 5 models may stop working or work intermittently,” says Apple on the program’s official page. “iPhone 5 models manufactured through March 2013 may be affected by this issue. Apple will replace the sleep/wake button mechanism, free of charge, on iPhone 5 models that exhibit this issue and have a qualifying serial number.”
This program was also launched in Australia on 2nd May, but the fact remains that it’s only intended for iPhone 5 units manufactured after March 2013. On the other hand, users of earlier iPhone 5 units with the same button problem may want to look for reliable providers of mobile phone repairs in Melbourne like TelcoWorld. Regardless whether the problem has to do with faulty construction or design issues, certain things can also lead to button failure—some of which apply to other mobile phones as well.
The HTC One, for instance, is vulnerable to a software glitch that slows down the response time of its Home or Back buttons, especially if the phone had a screen protector installed. To fix this problem, the owner must download an update or tinker around with the buttons a bit to see if the phone will work after being pressed a few times. If none of these steps do the trick, then it’s high time to pay a Melbourne HTC repair centre a visit.
Water damage is another leading cause of button failure as it messes up the device’s circuitry. Button failure is the least of any mobile phone owner’s concerns, though, as water damage can also cause the display screen to short and the camera to malfunction. In the unfortunate event that the device gets wet, the user will have to remove the phone’s battery unit immediately as the damage wrought by water hinges on how much electrical current is still present in the device. Apple, HTC, and other companies consequently encourage customers to invest in water protection devices for their phones.
Meanwhile, iPhone 5 owners may want to wait for further news from Apple about the button problem. In any case, mobile phone users can rest easy knowing that they can turn to reliable mobile phone repair experts like TelcoWorld for any smartphone hardware problems.
(Source: Apple will fix iPhone 5 handsets with faulty sleep/wake buttons, Digital Trends, January 20, 2014)