Last September, Samsung rolled out a new update in their Android operating system, namely the Android 5.0 Lollipop update, on the Samsung Galaxy Note series, including the Note 4 and its predecessors Note 3 and Note Edge. However, no update comes without problems, as Note users had been plagued with problems on their devices. These issues caused by the new Android 5.0 Lollipop update on Note devices can be attended to by Melbourne Samsung service providers for repair.
Note users—in particular, owners of Note 4, Note 3, and Note Edge—have reported problems with their devices upon receiving the new Lollipop update. Among the most common complaints include excessive battery drain, overheating, sudden closing of apps, forced rebooting, and (in isolated cases) bricking.
Users reported that their screen “on” time degraded to four hours instead of the usual six to eight hours, and battery life couldn’t even last a whole day. In fact, some users noticed that their Note devices began to overheat even though it’s not being used or charged, while battery levels could suddenly drop from 100 percent to 62 percent despite being unused.
Moreover, Samsung Galaxy Note users lamented the fact that the update caused lagging issues, making their devices work less fluidly than they did before. Some of them noticed that there had been random prompts telling them they have no connection although they have been connected to their Wi-Fi networks, and others had to suffer from apps freezing now and then.
Fixes for these Problems
Not all, however, reported these problems that plagued the Android 5.0 Lollipop update. In fact, some of them praised the new update and its improvements in terms of performance and battery life. Most of those who had praised the new update had suggested opting for a factory reset to get the most out of the Lollipop update. This could be done by going to “Settings”, then selecting “Backup and Reset”. Under “Personal Data”, select “Factory Data Reset”.
Make sure, however, that you’ve been able to back up all your data before proceeding, because resetting your device to factory defaults would remove all your information, including your Google account, downloaded applications, system and application data, and settings. Once the device reboots, you can then set up your accounts and begin porting over your backed up data. If rebooting doesn’t do the trick, you can then seek phone repairs in Melbourne, offered by specialist companies like TWorld ICT, and let the professionals have a look on your device to see the best way to solve your Lollipop problem.
Samsung Galaxy Note 4, Note Edge, Note 3 Users Report More Android 5.0 Lollipop Problems: Battery Drain Issues, Overheating And More, Tech Times, April 30, 2015
Samsung Galaxy Note 4 Android 5.0 Lollipop Update Problems: How To Fix Battery Life And Performance Issues, iDigital Times, May 4, 2015